The Schwab family experienced the need for quality care first-hand back in 2008 when Robert “Bud” Schwab required 24-hour assisted living care following a stroke. 

Bud was admitted to a 100+ bed facility in Northern Illinois, and upon visiting his grandfather, Brandon had a disappointing first impression: cold, sterile hallways, fluorescent lights, and an unmistakable odor. It felt like a hospital. It was completely unacceptable for senior living. 

After settling in, the Schwab family experienced what a 1-to-20 caregiver ratio felt like in terms of your family member getting timely access to quality care. Despite their best intentions, it seemed the caregivers simply couldn’t keep up. On one occasion, after a seemingly endless delay in responding to an incontinence situation, the brothers watched in horror as their grandfather turned red from embarrassment until a caregiver arrived.